Account Manager

Who You Are

  • Tenacious; a go-getter; you have moxie
  • Someone who overcomes impossible obstacles
  • Naturally curious; self motivated
  • Someone who thrives in a dynamic, ambiguous, and fast-paced startup


This role will be critical to TVDN’s success by ensuring our media buying and planning operate smoothly and efficiently. You will work directly with leadership to develop and implement media strategies for multiple clients and drive TVDN’s network relationships and competitive positioning. The role is a hybrid of data analysis, product support and basic client-facing consultancy (via phone and emails). This role will ensure that all our clients are on-boarded successfully and have ongoing success with the TVDN platform.


  • Execute media orders and perform daily buy maintenance; monitor pacing and optimize campaigns based on buy constraints, levers, marketplace trends and live client data
  • Participate in weekly client communications and presentations
  • Conduct problem scoping and data analysis to identify and resolve bugs and issues
  • Liaise with clients to scope requirements and escalate issues as appropriate
  • Work across various other functions within the business to ensure clients’ needs are being met, and internal processes are as efficient as possible
  • Demonstrate your expertise and understanding of our platform.


  • 1+ year of experience working in ad ops, account management, customer service (especially technical customer service), or media buying and trafficking
  • Proficiency in PowerPoint, Prezi/Keynote, with the ability to present to multiple audiences
  • Advanced proficiency in Excel
  • Attention to detail with the ability to prioritize, manage multiple tasks and meet frequent deadlines
  • Proven written and verbal communication skills
  • Ability to work as a team player with an entrepreneurial spirit
  • Can-do attitude and eagerness to learn
  • Ability to work under pressure in a fast-changing company
  • Self-starter with the ability to wear multiple hats in a start-up environment

Is This You?

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